Fees and bills

Bills come with the Standard and Pro plans, and the trial. Everything about them is under Front desk → Bills.

#Your charges

Under Front desk → Bills → Charges, list what you charge with its usual amount: Consultation ₹500, Follow-up ₹300, Dressing ₹150, ECG ₹250, injections, nebulisation, tests, up to 500 charges. The search box finds any of them.

Paste a list adds many at once: one charge a line with the amount last, copied from a spreadsheet or typed (Dressing, 150). A charge already on your list gets the new amount. Press Save fees to keep them.

Star the few you use most. Starred charges are one tap on every bill, with their rates filled in. A new bill starts with no charges, as not every visit is a consultation: a patient who paid for yesterday's consultation and is back for a dressing is billed for the dressing alone.

Bill number prefix, under the list, sets how your bills are numbered: BILL/2026/00012 by default, or your own letters (SFC/2026/00012), restarting each year.

#Giving a bill

On a patient's page press Bill. On Today and Front desk, Billing beside a patient has Generate a bill…, and No bill required for a visit that needs none. A bill given there goes with that visit, which then shows it, such as Bill ₹700 · ₹300 due.

A patient can also be billed as they come in: Register & bill registers a new patient and opens their bill straight away, and Book a visit has Book & bill for a patient already registered (see Patients).

1. Add what was done: tap a starred charge, or search your list (Enter adds the first match). A charge that is not on your list can be typed in, with its rate; tick Add it to my charges to have it there next time. Change the quantity (2 injections) or the rate for this bill if you need to. Every charge needs a rate (0 for no charge), so a forgotten fee never makes a bill of nothing.
2. Give a discount if any, in rupees or as a percent.
3. Paid now starts at the total. If they pay only part, enter what they pay; the rest stays due. Choose Cash, UPI or Card.
4. Press Save & print, or Save & send to send it to the patient. Save only keeps it to print or send later.

A bill is not a prescription, so it prints on its own page, on paper the size of your pad: your logo, the clinic's name, your name, degrees and registration number, and the clinic's address and phone at the top, with your pad's watermark behind, and none of your pad's header, footer or letterhead. Then a bill number such as BILL/2026/00012, the date, the patient with their mobile, who gave it, a line for each charge, the discount, the total in figures and in words (Rupees Eight Hundred Fifty only), what was paid and how, and the balance due. Paid in full, it is headed Bill cum Receipt.

A bill given from the patient's page goes with their visit today, when they have arrived.

#Who signs it

A printed bill carries no printed signature or stamp. Whoever prints it, you or your assistant, is named under the signature line with the time it was printed, and signs above their name; Billed by at the top names who gave it.

#Sending it

A bill or a receipt can go to the patient instead of on paper: Send in its view, Send the bill… under Billing, or Save & send on a new bill. It goes as a PDF by email, which is free, or on WhatsApp from RxKite's number, which uses one of your WhatsApp credits. As a bill that is not printed cannot be signed by hand, the copy sent carries your signature and stamp, and says who sent it and when.

#A bill's view

Tap a bill's number, in Front desk → Bills, on the patient's page or at the front desk, to open it: its charges, each payment on it with the receipt that took a later one and who took it, and what is still due. From there it prints, is sent, or has its dues collected.

#Dues and later payments

What a patient owes shows on their page, with Collect dues; on Today, as a Due badge beside them; and under Front desk → Bills → Dues for everyone who owes.

Collect dues takes what they pay now, all of it or part, and puts it against their oldest bills first. They get a receipt with its own number, such as RCPT/2026/00004, which lists the bills it paid and what is still due on each. The patient's page lists their receipts under their bills, each with the bills it paid.

#The QR code

Every bill and receipt carries a QR code. Scanning it opens a page that says whether that bill or receipt was given at your clinic, shows its amounts and payments, and says if it was cancelled. It shows the patient by initials only, and what was charged for only for 90 days after the bill; after that it shows how many charges there were, with every amount. A paper with a changed amount will not match it.

#Your front desk

Bills at the front desk are yours to allow, one assistant at a time: turn on Give bills and collect dues beside their name under Front desk → Assistants. They then give bills, collect dues and print or send either, from the patient's page at the desk or from Billing on Today, and their Bills page shows the day's bills, what came in by cash, UPI and card, and who owes. What they bill, collect and send is listed under Front desk → Review. They never see the month's totals, and only you can cancel a bill or a receipt. An assistant who works at only some of your clinics gives, sees, prints and sends the bills of those clinics only, and what a patient owes and the dues they collect are those clinics' too.

#A mistake

Bills and receipts are never deleted, so the numbers run on without a gap. To correct a bill, open it and press Correct it: cancel and give a new one, and say why: it is cancelled, and a new bill opens with the same charges for you to fix. Cancel bill cancels it alone, and under Dues collected a receipt's menu has Cancel receipt. A cancelled one stays on the list marked cancelled, prints CANCELLED, and its QR page says it was cancelled. A cancelled bill leaves the totals, with what was paid on it; a cancelled receipt makes what it paid due again.

#What came in

Today shows Collected today, with cash, UPI and card, and how much is due from how many patients.

Front desk → Bills shows a month at a time: the money received by cash, UPI and card, what was billed, the discounts given and what is still due on the month's bills, with three lists: Bills (by day, with each day's total, and a search by patient, mobile (6 digits or more) or bill number, and filters for bills with dues, paid or cancelled, and by cash, UPI or card), Dues, and Dues collected (with the month's total collected). Two downloads for your accountant: Money received (CSV) has each payment, and Bills (CSV) each bill.

With several clinics, the page is for the clinic you are at: its bills, its receipts and the money received there, as on the front desk's own Bills page. A patient's bills and what they owe, on their page and under Dues, are from every clinic.

RxKite never takes payments from your patients: they pay you as they do now, and the bill records it.