Guide
Everything you need, in plain words.
Start with the first guide: in about ten minutes you will have your pad set up and a prescription printed. The rest are short and can be read when you need them.
Start here
Getting started
From sign-up to your first printed prescription in about ten minutes.
Setting up your pad
Choose plain paper, a pre-printed pad or a letterhead file, pick colours, and decide what prints.
The free pad maker, with no account
Make a printable prescription pad with your details, logo, own text and layout, download it free, or pay ₹10 once for it without the rxkite.com line.
Your own pad design, made in Canva
The best-looking prescriptions. Design your pad in Canva, upload it as your letterhead, and set the top and bottom margins so RxKite prints in the white middle.
Pre-printed pads
Make RxKite print exactly in the blank area of your printed pad, hide the parts your pad already has, and fix a print that sits too high, low or sideways.
Writing prescriptions quickly
Templates, remembered medicines, repeat prescriptions, drafts and keyboard shortcuts.
Patients, charts and lab results
Register each patient once, find them in seconds, and see their whole record: prescriptions, consultations, documents and lab results over time.
Printing, signatures and email
Print with or without your signature, email the prescription to the patient, and verify a prescription by QR.
Certificates and referral letters
Fitness, sick leave and medical leave certificates and referral letters, ready-worded, printed on your pad and signed like a prescription.
Fees and bills
Keep your charges once, give a numbered bill with your clinic's name and logo in a few taps, print it or send it on WhatsApp or by email, take part now and the rest at a later visit, and see what came in and who still owes.
Online consultations
The whole online consult on one page: set up once, start a video call or chat, send the link, consult, then sign and email the prescription.
Video calls with patients
Start a video call from the patient's page, send the link, use the controls, look at reports during the call, and end it. The patient needs no app.
Live chat with patients
Chat with a patient from their page, receive photos and PDFs of their reports, switch to video when you both agree, and save or destroy the chat when it ends.
Digital prescriptions: create and send
Write, sign and send a prescription as a PDF to the patient's WhatsApp or email, after a phone call or an online consult, with your signature and a verification QR. Also covers pre-printed pads.
WhatsApp messages to patients
Send a signed prescription or a consultation link to the patient's WhatsApp from RxKite's own number, and how WhatsApp credits work.
The Free plan and its limit
What the Free plan includes, what counts as a prescription, the heads-ups before the limit, finishing a draft at the limit, and what always keeps working.
Common questions
Online consults
Does the patient need an app for a video call or chat?
No. They open the link you send in their phone or computer browser, with no app and no account. For video, the browser asks once to use the camera and microphone.
How do I send the patient the link?
Press Send to patient and choose Email: RxKite emails them the link and its QR code, free. Choose WhatsApp to have it sent from RxKite’s WhatsApp number instead, for one WhatsApp credit. Or press WhatsApp yourself to open your own WhatsApp with the link ready, addressed to the patient’s mobile number if it is in their details, or press Copy and paste it into any app.
Can we switch between chat and video?
Yes. Either of you can ask for video from the Chat and Video switch at the top, and the cameras turn on only when the other agrees. Going back to chat happens at once.
How do I send the prescription after the consult?
Press Save, sign & print and choose Save only, then press Email. The patient receives the signed PDF from your name, with your uploaded signature and a QR code a pharmacist can scan. If they have no email, choose Save & WhatsApp instead, to send it to their mobile from RxKite’s WhatsApp number, for one WhatsApp credit.
I print on a pre-printed pad. What does the emailed PDF look like?
Only what RxKite prints, so no header, because your paper carries it. For prescriptions you email, sign them on a second layout on plain paper or a letterhead file, or turn on Name & Reg. No. under the signature on your pad.
Is anything recorded or stored?
RxKite never records calls. A chat is stored only if you choose Save to the record when it ends, and only the attachments you tick are kept as the patient’s documents.
Step by step: video calls · live chat · digital prescriptions
Pad and printing
What should I choose in the print window?
Scale 100% (Actual size), never Fit to page, and Margins: None. Pick the paper size of your pad. The first time you print on a computer, the print step shows these for you.
My pad already has my name and clinic printed. What do I choose?
Choose “Pre-printed pad” in Pad & printing. RxKite then prints only the prescription, in the blank space between your printed header and footer, so your name and clinic are never printed twice.
The print sits too high, too low or to one side.
Measure your pad’s header and footer again, then use Printer nudge in Pad & printing to move everything by a few millimetres. Print the test page on one sheet of your pad to check before the next patient.
The print comes out smaller than my pad.
The print window was set to Fit to page. Set Scale to 100% (Actual size), and check that the paper size matches your pad: A5 for most Indian pads.
I print on plain paper. Can my letterhead be printed too?
Yes. The best-looking way is to design your pad in Canva, choose “Letterhead file” and upload it, then set the top and bottom margins so RxKite prints in the white middle. Or choose “Plain paper” for RxKite to print your name, clinic, logo, header and footer in your colours.
Can I set up two different pads?
Yes, make one pad layout for each, for example for two chambers, or for A5 and A4. Every plan has up to five. You pick the pad on the prescription or when you print.
Step by step: pre-printed pads · setting up your pad
Trying it, and plans
Is there a free plan?
No. Every new account starts with a free trial of Pro, with no card asked for. When it ends, choose a plan to keep writing prescriptions; everything you wrote stays, and opens, prints and downloads.
How do I get more prescriptions?
Choose a paid plan under Plan & subscription in the app. It starts as soon as the payment is confirmed, and new prescriptions can be started straight away.
More detail: the Free plan and its limit · plans and prices