Service delivery policy

RxKite is online software. Nothing is shipped.

#Delivery

• A paid plan is activated on your account immediately after the payment is confirmed, usually within a minute. You see it in Plan & subscription, where the invoice for the payment can be downloaded, and we email you a confirmation.
• If a payment succeeds but the plan does not show within an hour, write to us with the payment reference and we will activate it or refund it.
• A pad from the free pad maker without the rxkite.com line (₹10) downloads as a PDF in your browser as soon as Razorpay confirms the payment, usually within seconds. If the page closed first, open the pad maker again in the same browser, or enter the payment ID from Razorpay's receipt, and it downloads. For 30 days you can download it again, or fix it and download it again, at no further cost.
• The service is used at rxkite.com in a web browser, on a computer, tablet or phone, anywhere in India.

#Shipping

There are no physical goods, so there is no shipping, shipping charge or delivery address. Prescriptions you print are printed on your own printer.